At Pureblossom, we understand that not every purchase may meet your expectations, and that’s okay! To make sure you feel confident shopping with us, we’ve designed a hassle-free return and refund process that’s simple, transparent, and customer-friendly.    

How to Return an Item    

If you wish to return a product, you can do so within 48 hours of receiving it. To ensure a smooth return experience, please keep the following in mind:      

• The item should be unused, undamaged, and in its original packaging.  
• All tags, invoices, and packaging must be intact.  
• We recommend holding onto the packaging until you’re completely satisfied with your purchase.  
   

Starting Your Return    

Getting started with a return is easy:      

• Send us an email at celerotarinnovationpvtltd@gmail.com within 48 hours of receiving your order.  
• Alternatively, log into your account on our website and choose the return option.  

Once we receive your request, our team will guide you step-by-step to make the process as quick and simple as possible.    

Refund Process – Straightforward and Clear    

If your purchase didn’t meet your expectations, we’re here to make it right. We’ve kept the refund process straightforward to ensure you know what to expect at every step.    

Refund Timeline    

After we receive the returned item and confirm it meets our quality standards, we’ll process your refund. Refunds are typically completed within 5–7 business days and will be credited to the original payment method you used at checkout.    

Important Refund Guidelines    

To maintain the quality you deserve, refunds are only available for products that are returned in their original, unused condition. Items showing signs of wear, damage, or misuse will not qualify for a refund. Each returned item is carefully inspected to ensure it meets our quality standards.    

Non-Refundable Items    

Certain items are not eligible for returns due to hygiene or customization reasons. Please review the following list before completing your purchase:      

• Innerwear & Lingerie: Non-returnable for hygiene purposes.  
• Swimwear & Activewear: Items in direct contact with the skin cannot be returned.  
• Customized & Personalized Items: Made-to-order products are not eligible for refunds.  
• Clearance & Sale Items: Final sale or discounted items cannot be returned.    
   

Need Help?    

If you have any questions or need assistance with your return or refund, feel free to reach out to us at celerotarinnovationpvtltd@gmail.com. We’re here to ensure your experience with us is smooth and satisfying from start to finish.      

Thank you for shopping with Pureblossom! Your trust means the world to us, and we’re dedicated to ensuring you’re happy with every purchase.